Creating a Strong Online Presence for Your IT Company

blog1 online presence

This post was updated on 11/15/2023

In today’s digital age, it’s essential for businesses to have a strong online presence, especially in the highly competitive IT industry. Your online presence is a crucial aspect of your brand, and it serves as the face of your company on the internet. A strong online presence can help you reach potential clients and customers, build brand awareness, and establish trust and credibility. With the increasing number of businesses vying for attention online, it’s more important than ever to have a well-rounded online strategy. 

In this article, we'll explore the steps you can take to create a strong online presence for your IT company.

Step 1: Develop a Professional MSP Website

Your website is the foundation of your online presence, and it’s the first place potential clients and customers will go to learn more about your company. Your website should be professional, easy to navigate, and reflect your brand image. It’s essential to have a well-designed website that showcases your services and provides detailed information about your company. 

  • Optimize site speed and performance so your site is loading in less than 2 seconds, while including trust signals like security badges and certifications.
  • Make sure your services pages clearly explain what you offer in an easy-to-scan format. Include details like pricing, deliverables, technology used, and customer examples.
  • Create dedicated pages that speak directly to your target audiences. For example, pages specifically for healthcare clinics, legal firms, retailers, etc.
  • Produce on-site content like blogs, videos, and guides that educate visitors and build trust. Cover MSP topics like cybersecurity, compliance, backup & disaster recovery.
  • Prominently feature case studies, testimonials, and customer logos to showcase social proof.
  • Install analytics to track KPIs like traffic sources, lead generation, and conversions. Continually optimize based on insights.
  • Integrate your website with marketing automation and CRM platforms for a seamless lead capture and nurturing workflow.

Step 2: Utilize Social Media Platforms

Social media platforms, such as LinkedIn and Facebook provide an excellent opportunity for MSPs to engage with their target audience, promote their services, and become thought leaders in their industry. Social media provides a direct line of communication with your audience, and it’s an excellent way to build brand awareness and establish trust. By consistently posting valuable and relevant content, you can establish yourself as an expert in your field and attract potential customers.

  • Focus your efforts on LinkedIn first and foremost. This is where you can directly engage decision-makers and influencers at potential client companies.
  • Make sure your LinkedIn page is completely filled out and optimized. Include your services, programs, case studies, and ample employee profiles.
  • Join industry-relevant LinkedIn Groups to position yourself as an expert and connect with prospects. Comment on discussions and post content.
  • Facebook is less critical for B2B. But it can still help humanize your brand and showcase culture.
  • Post job openings, company news, and behind-the-scenes content on Facebook.
    YouTube can be used to host webinars, product demos, and other gated content to generate leads.

Step 3: Create Valuable Content

Creating valuable and relevant content is a critical aspect of building a strong online presence. IT companies can use blog posts, infographics, videos, and other forms of content to establish themselves as industry leaders and attract potential customers. Valuable content can help you establish yourself as an authority in your field and build trust with your target audience. By consistently creating and sharing high-quality content, you can attract more visitors to your website and improve your search engine ranking.

  • Identify topics that are highly relevant to your audience’s pain points and interests. For MSPs this could be security threats, compliance, backup, productivity tips etc.
  • Offer useful, actionable advice and education rather than overt promotions. Teach prospects how to solve problems.
  • Optimized content for SEO with target keywords so content can be discovered by searchers.
  • Make content visually engaging with images, illustrations, charts and multimedia.
  • Publish content on a consistent schedule to build anticipation and authority.
  • Repurpose content into multiple formats for greater exposure. Turn blogs into videos, infographics etc.
  • Analyze performance to double down on content that resonates most with target audience.

Step 4: Digital PR and Building Backlinks

Digital PR, or public relations, is an essential aspect of building a strong online presence. By working with reputable websites to build backlinks, you can improve your search engine ranking and drive more traffic to your website. Backlinks from reputable websites can help establish your credibility and build trust with your target audience. By leveraging digital PR and building backlinks, you can improve your visibility in search engine results pages and reach a wider audience.

  • Identify relevant websites and publications that align with your target audience and outreach for potential partnerships. This includes national MSP publications as well as local business journals, city publications, regional tech authorities, etc.
    Build relationships with local editors and offer to provide guest posts or expertise as a source for stories relevant to your region. 
  • Provide value to partners. Participate in and sponsor relevant local industry events, panels, and meetups. Use these to build connections with regional influencers and journalists.
  • Look for opportunities to comment on local tech news as an expert voice. Pitch relevant commentaries to local reporters and analysts.
  • Monitor mentions of your company or regional trends and share these with local partners. Offer unique data or insights of interest.
  • Track inbound links and new referral traffic from local authority sites. Identify successful partnerships to expand on.

Step 5: Optimize for Search Engines

Search engine optimization, or SEO, is the process of improving the visibility of your website in search engine results pages. SEO involves a variety of techniques, such as keyword research, meta tags, and content optimization, to help increase your visibility in search results. By optimizing your website for search engines, you can attract more visitors to your website and establish yourself as a leader in your industry.

  • Conduct keyword research to identify high-value search terms prospective customers use to find services. Focus on targeting these terms.
  • Optimize page titles, headers, content, image names and alt text to include your target keywords.
  • Create locally optimized landing pages that use city names, zip codes and keywords in the content and metadata.
  • Produce blog posts, guides and local pages that target long-tail location-based keywords like “Chicago IT support”
  • Use schema markup on pages and content to help search engines understand your business and services.
  • Build high-quality backlinks from other authoritative websites to boost rankings.
  • Stay up-to-date on Google algorithm updates and best practices.


Creating a strong digital presence is no longer optional for MPSs – it’s essential for growth and survival in today’s competitive landscape. By taking the steps outlined in this article, you can transform your online visibility and engagement. 

Executing an effective online marketing strategy takes considerable time and expertise. WT Digital Agency has years of experience helping IT companies master digital marketing and outpace competitors. Don’t leave your online presence to chance. Partner with the experts at WT Digital to audit your current digital footprint and build a data-driven marketing plan tailored to your business goals. 

Our team combines strategic vision with flawless execution to accelerate growth for IT companies. Let’s talk about amplifying your brand’s digital presence and connecting with the audiences that matter most. Contact us today to schedule your free digital strategy session and take the first step toward online marketing success.